This refund and cancellation policy outlines how you can cancel or seek a refund for a service that you have purchased through the Platform. Under this policy:

  1. Cancellations will only be considered if the request is made 7 days of placing the advance order. However, cancellation requests may not be entertained if the services have been already discharged before 15 days.
  2. In case of complaints regarding the laps of services, please refer the issue to them.
  3. In case of any refunds approved by Pravan travels, it will take 5 working days for the refund to be processed and will be reversed to you.